1. Information You Give Us

When you fill out a contact form, request a quote, book services, use the chat feature, or communicate with us, we may collect:

• Your name

• Email address

• Phone number

• Event details (location, date, guest count)

• Dietary restrictions, allergies, and food preferences

• Billing and payment information

• Anything else you choose to tell us

You control this. If you don't fill out a form or message us, we don't receive it.

2. Information Collected Automatically

Our Website is built and hosted on the Wix platform. Like essentially every modern website, when your browser loads a page, it automatically sends certain technical information to the servers that deliver the site. This happens as part of loading the page, before you click anything.

This information includes:

• Your IP address

• Browser type and version

• Device type and screen size

• Operating system and language

• The pages you view on our site and when

• The website you came from, if any

• Basic performance and error data (for example, whether a page loaded correctly)

Where this information goes. Because we use Wix, this technical information is received by Wix and its infrastructure providers as part of hosting the site, delivering images and code, keeping the site secure, and letting us know when something breaks. We also use an error-monitoring service (Sentry) that receives technical diagnostic information when the site encounters a problem, so we can fix it.

We are telling you this plainly because it is true of our site and true of most sites. We would rather be accurate than make a promise we can't keep.

3. Cookies and Tracking

We do not run advertising or marketing trackers on this Website. There is no advertising pixel, no retargeting tag, and no cross-site advertising network on our site.

We do not use a web analytics product on this Website. We do not currently run Google Analytics or a comparable visitor-analytics tool. If that changes, we will update this policy and this section before turning one on.

Cookies. We use only the cookies necessary for the site to function and stay secure — for example, a security token that helps prevent fraudulent form submissions. We do not use advertising or analytics cookies.

We do not track you across other websites.

4. Live Chat

Our Website offers a chat feature, provided through Wix. If you open the chat, Wix's chat service receives the messages you send along with technical information needed to run the conversation, so that we can respond to you. If you don't open the chat, you don't use it.

5. How We Use Your Information

We use what we collect to:

• Respond to your inquiry and provide a quote

• Plan menus around your family's preferences, allergies, and dietary needs

• Schedule and deliver private chef services

• Process payments

• Communicate with you about your bookings

• Keep the Website working, secure, and free of errors

• Send you emails about our services, only if you've asked us to

• Meet our legal and tax obligations

6. Who We Share Information With

We share information only with the parties needed to run our business and deliver your service:

• Our website platform and its infrastructure providers (Wix) — technical information, automatically, as described in Section 2

• Our error-monitoring provider (Sentry) — technical diagnostic information when something on the site breaks

• Our chat provider (Wix) — only if you use the chat

• Payment processors — billing information necessary to process a payment

• Our chefs and team members — the details needed to cook for you safely and well, including allergies and preferences

• Our email platform — your address, if you've opted in to hear from us

• Legal or regulatory authorities — when we're required by law

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We ask the companies we work with to protect your information, and we share only what they need.

7. Your Choices and Rights

Wherever you live, you may ask us to:

• Tell you what personal information we hold about you

• Correct information that's wrong

• Delete your personal information

• Stop sending you marketing email

If you are a California resident, California law may give you additional rights, including the right to know what personal information we collect and to request its deletion. We do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of on that front — but you're always welcome to ask us anything about your data.

To make any of these requests, email us at info@swflprivatechef.com. We won't treat you differently for asking.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmitting information over the internet is completely secure, and we can't promise otherwise.

9. How Long We Keep Information

We keep personal information only as long as we need it to serve you, keep accurate business and tax records, and meet our legal obligations. When we no longer need it, we delete it.

10. Links to Other Sites

Our Website links to other places, including social media. Once you leave our site, this policy no longer applies. We're not responsible for how those sites handle your information.

11. Children

Our services are for adults. The Website is not directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us information, please contact us and we'll delete it.

12. Changes to This Policy

If we change how we collect or use information, we'll update this page and change the "Last Updated" date above. If the change is significant, we'll say what changed.

13. Contact Us

Questions about this policy or your information? Please reach out — we're happy to talk.

PrivateChef LLC

Website: www.swflprivatechef.com

Email: info@swflprivatechef.com

Phone: (239) 291-4250